WELLVANE / Here to help
Questions & answers
The essentials, clearly explained.
What is the three-step ritual?
Start with CLEAN, a rinse-off gel cleanser. Follow with QUENCH on clean, dry skin, then finish with SOFT moisturizer. Follow the directions on each product label.
Can I choose just one product?
Yes. CLEAN, QUENCH and SOFT each have their own product page. The After Hours set brings one of each together.
Where can I find the full ingredients?
Each product page lists its full ingredients and care directions. Check the current packaging before use, especially if you have a known sensitivity.
Are the formulas manufactured in the United States?
Our manufacturer’s records list the USA as the country of manufacture for CLEAN, QUENCH and SOFT. Ingredients are sourced globally.
How does the newsletter offer work?
Subscribe with your email and agree to receive WELLVANE emails to access 15% off one order of WELLVANE skincare. One use per subscriber. Other discounts cannot be combined. Shipping and taxes are excluded.
How much is shipping?
Standard shipping to the contiguous United States is $5.99 per order for 1–2 products. Any 3 or more products qualify for free Standard shipping, including 3 of the same product. The 3-Step Ritual set also ships free. We do not currently ship to Alaska, Hawaii, U.S. territories or international addresses.
How do I contact you about an order?
Use the contact form and include your order number. You can also email the WELLVANE team directly.
What is the benefit of the 3-Step Ritual set?
One CLEAN, one QUENCH and one SOFT together cost $79.99 instead of $104.97 when bought separately — a saving of $24.98, plus free Standard shipping to the contiguous U.S. Adding one of each to your bag applies the set price automatically. Three of the same product qualify for free shipping; the set price applies to one of each.